คำถามที่พบบ่อย - Wuhan Gao Sheng Wei Ye Technology Co., Ltd

Company

Wuhan Gao Sheng Weiye Technology Co.,Ltd. Is a high-tech enterprise committed to the research and development and manufacturing of commercial self-service coffee machine,beverage machine,self-service terminal sales equipment and other related products. The company is a national high-tech enterprise,a small giant enterprise of science and technology,and its products have passed a number of CE certifications. Since its establishment in 2008,the company has been adhering to the business philosophy of "rigorous innovation,customer service,rapid improvement,sustainable management",insisting on providing high-quality products and services to meet the needs of various use scenarios,and can provide customers with customized personalized products.

Pre-sale

1. 24-hour online service,the latest response in Europe and the United States should not exceed 6 hours. 2. Support video or third-party factory inspections,cooperate with customers to view all assembly lines. 3. Efficient cooperation,low MOQ,customers no need worry about insufficient funds. 4. Provide product certificates to ensure product quality. 5. Diversified customization,configure appropriate machine hardware and stickers according to needs.
On sale

1. Update raw materials purchase status,follow up the production progress in time. 2. Video inspection at any time,cooperate with customers who cannot visit the factory during the epidemic to check machine quality. 3. Understand relevant laws and regulations of customers’ importing country,avoid import minefield for customers. 4. Take safety precautions for transportation,reinforce the packaging for bulk cargo,and purchase transportation insurance for container cargo. 5. Understand the customer market,share market data,make suggestions for customers,increase machine launch rate,and increase profit margins.
After sale

1. Make an appointment for online video installation guide before machine arrives at port. 2. Calculate one-year warranty service from machine port arriving date,free parts replacement during warranty. 3. Regular sales visits to track customer's machine launch rate and return rate. 4. Regular after-sales visits to track machine using status,provide improvement suggestions and upgrade hardware and software configuration. 5. Analyze market share and provide relevant potential market information in time.
Other service

1. Link product purchase,one-stop service. 2. Provide beverage configuration table. For customers who are not familiar with our software,we can set up background for them according to customers’ needs. 3. Investigate beverage preferences in relevant regions and machine launch rates in previous years.

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